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Cute dog lying upside down next to folded laundry

Frequently Asked Questions

Have a question not listed here? Feel free to contact us.

  • Delivery and installation included in major centres in Gauteng
    JHB Northern Suburbs: 2 - 3 Working days Other areas in Gauteng: 4 - 5 Working days from order For Foldaway Washline installation and deliveries for Cape Town and other areas, please place your order through www.mrwashline.co.za
  • What is your return policy?
    You can view our return policy here: Refund Policy | SA Washline
  • What payment methods are available?
    Manual payment: EFT bank transfer Credit Card payment: via Yoco
  • Size, as per wall space for your Foldaway Washline?
    Follow these steps to size the wall space: Ensure that the wall surface is flat (Uneven walls or walls with posts need special spacers). Measure the wall space you have available for your foldaway washline. Subtract 100mm from your measurement. This will give you the maximum size foldaway washline you can order for that space. Order the standard size foldaway washline that will fit within this maximum measurement or request a custom size foldaway washline. Feel free to contact us if you are still unsure.
  • How much line space do I need for my washing?
    To hang king size bed sheets without folding them you will require: King Size Bed: 2.6m washline. Queen or Double Bed: 2.3m washline. How many people are there in your house? A family of 6: 2.6m min or a combination of two lines A family of 4: 2.3 min
  • What weight can the Foldaway Washline carry?
    The washlines are designed to carry 30kg of weight. We recommend spin drying all washing before it is hung. Heavier items should be hung on the back lines and only 2 lines to be used.
  • What are the standard sizes or the fold-away washlines?
    1.0m, 1.5m (to fit a single sized sheet) 2.0m (to fit a double sized sheet) 2.3m (to fit a queen size sheet) 2.6m (to fit a king size sheet)
  • How much washing can the Foldaway Washline carry?
    A 2.3m washline can carry a standard full load of washing.
  • How high are the Foldaway Washlines mounted?
    Recommended 1.8m above ground level.
  • Are the washlines rust proof?
    Yes, they are powder-coated aluminium which will not rust, and the colour does not fade.
  • What materials are used for the lines?
    The lines are made of a 4mm PVC coated non-stretch line.
  • Can the sizes be customised?
    Yes, the width of the washline can be customised between 1.0m and 2.6m. We have 2 depths available - the standard 80cm which provides 6 lines and a 56cm which provides 4 lines. The lead time for custom sizes is 3 - 4 work weeks.
  • Do you offer a line replacement service?
    Yes, we do offer a reline replacement service.
  • What is the warranty of the Foldaway Washline?
    5 years on the frame only.
  • How high are the T-Pole washlines mounted?
    Recommended 1.8m above ground level.
  • What is the T-Poles made of?
    The T-Poles are sturdy 60mm diameter, 3mm wall thickness mild steel posts. Painted Black or Heritage Green.
  • What is the warranty on the T-Pole washline?
    5 years on the posts and PVC-coated galvanized steel wire rope lines.
  • What materials are used for the lines / strings?
    We use PVC covered galvanised steel rope and galvanised eye bolts.
  • What is the maximum distance between the posts?
    5 meters maximum.
  • How many lines are run between the posts?
    4 lines.
  • How high are the rotary washlines mounted?
    Recommended 1.8m above ground level.
  • What are the rotary washlines made of?
    The rotary washlines are galvanised mild steel.
  • What is the warranty on the rotary washline?
    5 years on the frame and line.
  • How many metres of hanging space is available?
    26 metres.
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