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The Impact of Hard Water on Laundry and Washing Machines in South Africa

  • 4 days ago
  • 6 min read

Updated: 18 hours ago

If you've noticed white buildup on your kettle, dingy towels that feel stiff, crusty buildup on your taps, or your washing machine working less efficiently, you're likely dealing with hard water. It's a common problem in parts of South Africa, and while it won't harm your health, it can quietly wreak havoc on your laundry and appliances.


Limescale buildup on showerheads and taps

💧What Is Hard Water and Why Is It Common in South Africa?


Hard water forms when rainwater passes through soil and rocks, picking up minerals such as calcium and magnesium. Hard water contains high levels of dissolved minerals, mainly calcium and magnesium. The result is water that, while perfectly safe to drink, doesn't play nicely with soap and leaves behind chalky deposits called limescale.


Water hardness is measured in milligrams per litre (mg/l) of calcium carbonate. Generally, water over 80-100 mg/l is considered hard. The hardest areas in South Africa see levels that can make everyday tasks frustrating and costly.


  • Soft: Below 60 mg/l

  • Moderately Soft to Slightly Hard: 60-100 mg/l

  • Moderately Hard: 100-150 mg/l

  • Hard: 150-300 mg/l

  • Very Hard: Above 300 mg/l

Illustration of soft water versus hard water

🗺️Where in South Africa is Hard Water the Biggest Issue?


Hard water isn't evenly distributed across the country. Areas like Pretoria in Gauteng face significant hard water challenges, while the Northern Cape and Limpopo have particularly hard groundwater due to the geology of the region.


If you're on borehole water, chances are you're dealing with harder water found in local municipal supplies.


Read our blog post on "Where Hard Water Hits Hardest in South Africa" to view the water hardness of South African provinces, cities, and major towns.


🪧Signs Indicating that You May Have Hard Water at Home


  • White or chalky residue on taps and kettles

  • Soap that doesn’t lather well

  • Stiff laundry even after using fabric softener

  • Washing machine smells or performs poorly despite regular cleaning


If these sound familiar, hard water is likely part of the problem.


👕How Hard Water Affects Laundry


Hard water impacts how detergents work. The minerals in hard water react with soap, reducing its ability to create lather. This means your clothes may not get as clean, even if you use the same amount of detergent.


Your Clothes Pay the Price


Hard water makes it tough to get clothes properly clean. The minerals interfere with detergent, preventing it from lathering and rinsing away completely. You'll notice a few telltale signs:


  • Dingy, grey-looking whites - Mineral deposits cling to fabric fibres, making whites look dull.

  • Stiff, scratchy towels and clothing - When minerals get baked into the fabric during drying, they make everything feel rough.

  • Faded colours - The mineral buildup dulls bright colours over time.

  • Clothes that wear out faster - Mineral deposits make fabric fibres brittle and more likely to tear.


You end up using more detergent to compensate, which adds to your expenses without fully solving the problem. The minerals still get trapped in your laundry, and that extra detergent can leave its own residue behind.


Some detergents contain ingredients that bind to minerals, preventing the detergents from doing their job properly and interfering with the cleaning process.


Soap Scum and Residue


Ever noticed a film on your clothes after washing? When soap reacts with calcium and magnesium in hard water, it forms curds that leave a layer on fabrics. This soap scum doesn't just make clothes look dingy; it also makes them less absorbent and less comfortable to wear. Soap scum can leave spots on fabrics, requiring extra rinses or re-washes.


⚠️Effects on Washing Machines


The effects on your washing machine are even more concerning because the damage happens where you can't see it. Hard water minerals don’t just affect your laundry; they also damage your washing machine. Over time, calcium and magnesium build up inside the machine, especially on the heating element and pipes.


Limescale Buildup


Minerals accumulate as limescale inside the machine, leading to clogged pipes and reduced water flow. Over time, this buildup affects multiple parts of your washing machine:


  • The drum and tub - Mineral deposits coat the inside, reducing efficiency

  • The lint screen - Gets clogged with mineral buildup

  • The pump mechanism - Minerals interfere with moving parts, causing them to work harder

  • Heating elements - Scale acts as insulation, making the machine use more energy to heat water

  • Pipes and hoses - Restricted water flow means your machine can't rinse properly


Reduced Efficiency and Higher Costs


Using hard water can increase energy consumption by up to 30% because the machine has to work harder to heat water through layers of mineral deposits. Your electricity bill goes up, and your washing machine's lifespan goes down.


Eventually, the buildup can cause partial or complete system failure. Repairs are expensive, and if the damage is severe enough, you're looking at replacing the entire machine.


Shorter Appliance Lifespan


The average washing machine should last around 12 years, but hard water can cut that short. The constant mineral accumulation puts stress on mechanical parts, and what should be minor wear and tear becomes major damage.


Eye-level view of washing machine and dryer

🛡️Solutions: Protecting Your Laundry and Machine

The good news is that you're not stuck with hard water problems. Here are practical ways to tackle them:


Test Your Water Hardness


You can buy a simple Water Hardness Test Kit. Common types including easy-to-use test strips (dip and compare colour) and more accurate titration kits (adding reagents until colour changes from red to blue), both available for home, pool, aquarium, or industrial use to prevent scale buildup and assess water quality for appliances and skin health. Read our blog post on Hard Water Areas in South Africa for more details on Water Hardness Tests.


Install a Water Softener System


The most effective long-term solution is installing a water softener system. These systems use ion exchange to replace calcium and magnesium with sodium or potassium, preventing mineral buildup throughout your home. While the upfront cost can be significant, a water softener protects all your appliances and can last up to 25 years.


Add Vinegar to Your Wash


White vinegar is a natural descaler. Add half a cup to your rinse cycle to help dissolve mineral deposits on clothes and in your machine. It's inexpensive and effective.


Add Water Washing Soda


Add half a cup of washing soda along with your regular detergent at the start of the wash cycle. It helps lift tough grime, removes stains, and makes clothes feel softer.

DIY Detergent: It's a key ingredient in homemade laundry detergents for hard water.


Regular Machine Maintenance


Even without a water softener system, you can minimise damage:


  • Monthly Maintenance: Once a month, run an empty "service wash" on the hottest setting with a cup of vinegar or a descaling product  to keep the internal parts clear.


  • Check and clean filters and pipes: This helps maintain good water flow and prevents clogs.

    • Check and clean the filter regularly

    • Wipe down rubber seals to prevent buildup


  • Lower the Temp: Limescale builds up faster at high temperatures. If your clothes aren't heavily soiled, try washing at 30°C or 40°C to protect your machine’s heating element.


  • Avoid overloading your machine: Overloading reduces cleaning efficiency and increases wear on parts.


Consider a Descaler Device


If a full water softening system isn't in your budget, descaling devices can reduce scale buildup without chemically altering the water. They're a middle-ground option that's often more affordable than softeners.


💰The Cost of Ignoring Hard Water


Hard water is expensive when you ignore it:


  • Washing machines last 5-7 years instead of 12

  • Geysers fail prematurely from scale buildup

  • Plumbing repairs from blocked pipes

  • Higher electricity bills (up to 30% more for water heating)

  • Increased detergent and soap costs

  • Appliance repairs and replacements


In a very hard water area, these costs add up to thousands of rands per year. A water softener system often pays for itself within 3-5 years.


🔳The Bottom Line


Hard water is a quiet troublemaker in many South African homes. It affects how clean your clothes look, how soft they feel, and how long your washing machine lasts. Understanding the role hard water plays helps you make better laundry choices and protect your appliances over time.


Hard water might seem like a minor annoyance, but it's costing you money in detergent, electricity, and shortened appliance lifespans. Your clothes suffer too, wearing out faster and looking worse than they should.


If you're in an area with hard water, especially if you're on borehole water, it's worth addressing the problem sooner rather than later. Whether you invest in a water softener system or simply adjust your laundry routine with vinegar, taking action now will save you hassle and money down the line.


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